:root{--navy:#111827;--amber:#d97706;--amber-soft:#fef3c7;--green:#128C7E;--green-soft:#DCF8C6;--red:#b91c1c;--red-soft:#fee2e2;--blue:#0284c7;--blue-soft:#e0f2fe;--line:#e5e7eb;--muted:#6b7280;--bg:#f5f6f8;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:var(--navy);background:var(--bg)}
*{box-sizing:border-box}body{margin:0}.hidden{display:none!important}.muted{color:var(--muted)}h1{margin:0;font-size:26px}h2{margin:0 0 12px;font-size:20px}h3{margin:22px 0 10px;font-size:16px}
button,input,select,textarea{font:inherit}
/* layout */
.shell{display:flex;min-height:100vh}.sidebar{width:230px;background:var(--navy);color:#fff;padding:20px 12px;position:fixed;inset:0 auto 0 0;display:flex;flex-direction:column;gap:18px}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;font-size:18px;padding:0 8px}.brand small{display:block;font-size:12px;font-weight:500;opacity:.7}.brand.dark{color:var(--navy);padding:0}
.logo{width:38px;height:38px;border-radius:50%;background:var(--navy);border:3px solid #f59e0b;display:inline-flex;align-items:center;justify-content:center;font-size:18px}
nav{display:grid;gap:4px}nav button{display:flex;justify-content:space-between;align-items:center;border:0;background:transparent;color:#d1d5db;text-align:left;padding:10px 12px;border-radius:9px;cursor:pointer}nav button:hover,nav button.active{background:#374151;color:#fff}
.badge{min-width:22px;padding:2px 7px;border-radius:999px;background:var(--amber);color:#fff;font-size:12px;font-weight:700;text-align:center}
.side-foot{margin-top:auto;display:grid;gap:8px;padding:0 8px;font-size:13px}.side-foot .muted{color:#9ca3af;word-break:break-all}
.main{margin-left:230px;width:calc(100% - 230px);padding:26px;max-width:1400px}.topbar{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:18px}.topbar p{margin:4px 0 0}
.section{display:none}.section.active{display:block}
/* building blocks */
.btn{border:1px solid #d1d5db;background:#fff;color:var(--navy);border-radius:9px;padding:9px 14px;cursor:pointer;font-weight:600}.btn:hover{background:#f9fafb}.btn.small{padding:5px 10px;font-size:13px}.btn.block{width:100%}
.btn.primary{background:var(--navy);border-color:var(--navy);color:#fff}.btn.good{background:var(--green);border-color:var(--green);color:#fff}.btn.warn{background:var(--amber);border-color:var(--amber);color:#fff}.btn.bad{background:#fff;border-color:#fecaca;color:var(--red)}.btn.ghost{background:transparent;color:#d1d5db;border-color:#4b5563}.btn:disabled{opacity:.55;cursor:default}
.panel{background:#fff;border:1px solid var(--line);border-radius:14px;padding:18px;margin-bottom:16px}
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:16px}
.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:16px}.card .label{color:var(--muted);font-size:13px}.card .value{font-size:26px;font-weight:800;margin-top:6px}
.attention{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;margin-bottom:16px}
.att{display:flex;gap:12px;align-items:center;text-align:left;background:#fff;border:1px solid var(--line);border-left-width:5px;border-radius:14px;padding:14px;cursor:pointer}.att:hover{background:#fafafa}
.att .num{font-size:28px;font-weight:800;min-width:40px}.att .txt{font-weight:600}.att .sub{font-size:12px;color:var(--muted)}
.att.hot{border-left-color:var(--amber)}.att.hot .num{color:var(--amber)}.att.urgent{border-left-color:var(--red)}.att.urgent .num{color:var(--red)}.att.calm{border-left-color:#d1d5db}.att.calm .num{color:#9ca3af}
.pill{display:inline-block;padding:3px 9px;border-radius:999px;font-size:12px;font-weight:700;background:#f3f4f6;color:#374151;white-space:nowrap}
.pill.green{background:var(--green-soft);color:#075E54}.pill.amber{background:var(--amber-soft);color:#92400e}.pill.red{background:var(--red-soft);color:var(--red)}.pill.blue{background:var(--blue-soft);color:#075985}.pill.violet{background:#ede9fe;color:#5b21b6}.pill.grey{background:#f3f4f6;color:#4b5563}
.dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#d1d5db;margin-right:6px}.dot.on{background:#16a34a}
.toolbar{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}.toolbar input,.toolbar select{border:1px solid #d1d5db;border-radius:9px;padding:9px 10px;background:#fff;min-width:180px}
.tabs{display:flex;gap:6px;margin-bottom:12px;flex-wrap:wrap}.tabs button{border:1px solid #d1d5db;background:#fff;border-radius:999px;padding:6px 12px;cursor:pointer;font-weight:600}.tabs button.active{background:var(--navy);color:#fff;border-color:var(--navy)}
.table-wrap{overflow-x:auto;background:#fff;border:1px solid var(--line);border-radius:14px}
.table{width:100%;border-collapse:collapse;min-width:640px}.table th,.table td{text-align:left;padding:11px 12px;border-bottom:1px solid #f0f1f3;font-size:14px;vertical-align:middle}.table th{color:var(--muted);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.02em;background:#fafafa}
.table tr.click{cursor:pointer}.table tr.click:hover td{background:#fafafa}.table td .btn+.btn{margin-left:6px}
.empty{padding:22px;text-align:center;color:var(--muted)}
.alert{padding:11px 14px;border-radius:10px;border:1px solid #a7f3d0;background:#ecfdf5;margin-bottom:14px}.alert.bad{border-color:#fecaca;background:var(--red-soft);color:#7f1d1d}
.list{display:grid;gap:8px}.row-item{display:flex;gap:12px;align-items:center;justify-content:space-between;padding:12px;border:1px solid var(--line);border-radius:12px;background:#fff;flex-wrap:wrap}
.form{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px;margin-bottom:12px}.form label,.stack label{display:grid;gap:6px;font-size:13px;color:#4b5563}.form input,.form select,.stack input,.stack select,.stack textarea{border:1px solid #d1d5db;border-radius:9px;padding:10px;background:#fff;color:var(--navy)}.stack{display:grid;gap:12px;max-width:640px}
.checks{display:flex;flex-wrap:wrap;gap:8px}.checks label{display:flex;gap:6px;align-items:center;border:1px solid #d1d5db;border-radius:999px;padding:6px 10px;cursor:pointer;font-size:13px}
/* modal */
.modal{position:fixed;inset:0;background:rgba(15,23,42,.55);display:flex;align-items:center;justify-content:center;padding:18px;z-index:20}
.modal-card{position:relative;background:#fff;border-radius:16px;max-width:880px;width:100%;max-height:88vh;overflow:auto;padding:24px}
.close{position:absolute;right:12px;top:8px;border:0;background:transparent;font-size:28px;cursor:pointer;color:var(--muted)}
.detail-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:10px}.detail{padding:12px;background:#f8fafc;border-radius:10px}.detail strong{display:block;font-size:12px;color:var(--muted);text-transform:uppercase;margin-bottom:4px}
.person{display:flex;gap:16px;align-items:center;margin-bottom:14px}.avatar{width:84px;height:84px;border-radius:50%;object-fit:cover;background:#f3f4f6;display:flex;align-items:center;justify-content:center;font-size:34px}
.actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}.status-line{display:flex;gap:8px;flex-wrap:wrap;margin:6px 0 14px}
.timeline{display:grid;gap:6px}.tl{display:flex;gap:10px;padding:8px 10px;border-left:3px solid var(--line)}.tl time{color:var(--muted);font-size:12px;white-space:nowrap}
/* login */
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:20px}.login-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:28px;width:100%;max-width:380px;display:grid;gap:14px}
.login-card label{display:grid;gap:6px;font-size:13px;color:#4b5563}.login-card input{border:1px solid #d1d5db;border-radius:9px;padding:11px 12px;font-size:15px}
/* two-step sign-in */
.setup{margin:0;padding-left:20px;display:grid;gap:10px;font-size:14px;color:#374151}.qr{display:flex;justify-content:center;margin:10px 0}.qr svg{width:200px;height:200px}
.secret{display:block;margin:8px 0 4px;padding:10px;background:#f3f4f6;border-radius:8px;font-size:15px;letter-spacing:1px;word-break:break-all;user-select:all}
#mfaCode{font-size:24px;letter-spacing:6px;text-align:center}
/* password rules checklist */
.rules{list-style:none;margin:0;padding:0;display:grid;gap:4px;font-size:13px}.rules li{color:var(--muted)}.rules li::before{content:'○ ';}.rules li.ok{color:#166534}.rules li.ok::before{content:'✓ ';font-weight:700}
/* phones and small laptops */
@media(max-width:860px){.shell{display:block}.sidebar{position:static;width:100%;padding:12px}.side-foot{flex-direction:row;display:flex;align-items:center;justify-content:space-between}nav{display:flex;overflow-x:auto;gap:4px}nav button{white-space:nowrap;gap:6px}.main{margin-left:0;width:100%;padding:16px}}
/* Admin access checkboxes (Admins page): one card per section with a short explanation. */
.checks.perms{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:8px;margin:6px 0 10px}
.checks.perms label{border-radius:10px;align-items:flex-start;padding:8px 10px;line-height:1.3}
.checks.perms input{margin-top:3px}
/* Refunds table: stacked action buttons so the table fits. */
.row-actions{display:flex;flex-direction:column;gap:4px;min-width:96px}
.row-actions .btn{margin:0}
/* Customer photo in the job details. */
.job-photo{max-width:100%;max-height:420px;border-radius:10px;margin-top:8px;display:block}

/* live map */
.map{position:relative;height:440px;border-radius:14px;overflow:hidden;background:#e5e7eb;border:1px solid var(--line);margin:10px 0}.map.small{height:380px}
.map .tile{position:absolute;width:256px;height:256px;user-select:none;pointer-events:none}.map .trail{position:absolute;left:0;top:0;pointer-events:none}
.map-empty{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;color:var(--muted)}
.map-attrib{position:absolute;right:6px;bottom:4px;font-size:11px;background:rgba(255,255,255,.85);padding:1px 6px;border-radius:4px}
.pin{position:absolute;width:18px;height:18px;margin:-9px 0 0 -9px;border-radius:50%;border:3px solid #fff;box-shadow:0 1px 4px rgba(0,0,0,.4)}
.pin.tech{background:#f59e0b}.pin.busy{background:#dc2626}.pin.job{background:#111827;border-radius:3px}.pin.start{background:#16a34a}
.pin-tag{position:absolute;left:16px;top:-6px;white-space:nowrap;background:#111827;color:#fff;font-size:11px;font-weight:700;padding:2px 6px;border-radius:6px}
.map-head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.legend{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--muted)}
.pin-key{display:inline-block;width:12px;height:12px;border-radius:50%;margin-left:8px}.pin-key.tech{background:#f59e0b}.pin-key.busy{background:#dc2626}.pin-key.job{background:#111827;border-radius:2px}
.stale{color:var(--red);font-weight:700}
a.btn{display:inline-block;text-decoration:none;white-space:nowrap;margin:2px 0}